Guggenheim Securities senior research analyst and senior managing director for software, John DiFucci, explains why he upgraded ServiceNow (NOW) and Salesforce (CRM) despite the AI-driven ...

AI models without strong business context risk costly errors, but vendor approaches to “context” vary. Enterprises must take ...

We’re able to save the day most the time.” Companies are adopting cloud-based contact center solutions to enhance customer ...

Agentic go-to-market automation startup Alta AI Inc. said today it has raised $25 million in an early-stage round of funding as it tries to accelerate its mission to enhance customer acquisition for ...

Chief Executive Alex Karp’s recent broadside against the frontier model vendors put a knife to the throat of the central ...

Revelio study of 21,559 US firms found that companies spending heavily on generative AI tools grew their total ...

Docusign is a $3.2 billion revenue company and is now focusing more than ever before on its legal tech offering. In this AL ...

The notable startup funding rounds for the week ending 7/4/26 featuring funding details for Qolab, Straiker, Higharc, and ...

After years as CFO of Salesforce, Amy Weaver is pivoting from software to humanitarian aid. The now-CEO of Direct Relief shares how she is applying Silicon Valley’s playbook on capital and technology ...

With their numbers already in decline, secretaries and administrative assistants face another growing threat: artificial ...

While AI holds the promise of radically transforming KM, human oversight takes on intensified responsibilities for ensuring the knowledge provided is accurate, timely, and relevant as well as guarding ...

HubSpot last week triggered a firestorm among customers after announcing a plan to use some of the data they store with ...