A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

South Africa's national mineral research organisation Mintek on Friday, June 26 spelt out how it can add value to South ...

Generative AI isn’t going away, that’s for sure. But that doesn’t mean we have to live with the most dangerous and problematic aspects of gen-AI. Here’s four things that need to happen for generative ...

As South African companies face increasing pressure to demonstrate responsible sourcing, reduce carbon intensity and ensure ...

To combat climate change, the world needs green molecules in addition to green electrons. “If we look how the economy is ...

Mining's future will not be built only by the largest companies. Even though major mining houses are economically critical, ...

Virtual private server (VPS) hosting is an excellent combination of affordability and power. The top VPS web hosting services we've tested let you build an attractive, stable, and secure website with ...

JavaScript is the heartbeat of the modern web. If you’ve ever felt frustrated by certain web pages that just don’t seem to work, the culprit might be that JavaScript is disabled in your browser. This ...

Selecting the right web host is essential for online success. The best web hosting services we've tested cater to a wide range of users, from small bloggers to big businesses, and everything in ...

Global value chains (GVCs) account for almost 50% of global trade today. Over the past 30 years, they have helped poor countries grow faster, lifting many out of poverty. Trade conflict and the lack ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...